Cancellation & Refund Policy
Effective Date: 20/06/2024
Thank you for choosing Lance Training Institute. We value your commitment to our courses and are dedicated to providing you with high-quality educational materials and services. Please read our Cancellation & Refund Policy carefully before making any purchases, as it outlines important information regarding our policies on cancellations and refunds.
1. No Refunds
All sales of our courses are final. We do not offer refunds for any course purchases, including but not limited to:
- Online courses
- Digital downloads
- Course materials
- Subscription-based services
By purchasing a course from our website, you acknowledge and agree that all sales are final and non-refundable.
2. Course Access
Upon successful purchase, you will be granted access to the course materials. This access is non-transferable and is intended for your personal, non-commercial use only. Please ensure that your purchase decision is final before completing the transaction.
3. Course Cancellation
Cancellations by You: Once a course purchase is completed, you cannot cancel the purchase. Since all sales are final and non-refundable, we encourage you to carefully review the course description and content before making a purchase.
Cancellations by Us: Lance Training Institute reserves the right to cancel or postpone any course at our sole discretion. In the unlikely event that we need to cancel a course, you will be notified as soon as possible. While we do not offer refunds, we may provide you with alternative options, such as access to a different course or rescheduling the course.
4. Technical Issues
We strive to ensure a seamless and uninterrupted learning experience. However, in the event of technical issues that prevent you from accessing the course materials, please contact our support team at info@lanceip.com. We will work diligently to resolve any technical problems as quickly as possible.
5. Exceptions
In certain exceptional circumstances, and at our sole discretion, we may consider issuing a credit for future courses. These exceptions will be evaluated on a case-by-case basis and are not guaranteed.
6. Contact Us
If you have any questions or concerns regarding our Cancellation & Refund Policy, please contact us at: here
7. Policy Changes
Lance Training Institute reserves the right to modify or update this Cancellation & Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically to stay informed about our cancellation and refund practices.
By purchasing a course from our website, you acknowledge that you have read, understood, and agreed to this Cancellation & Refund Policy. Thank you for your understanding and for choosing Lance Training Institute.